Communicating with your patients: The teach-back method
Jun
7

Communicating with your patients: The teach-back method

This workshop is for client-facing professionals who want to hone their skills in the teach-back method. Workshop content includes an in-depth review of each step of the teach-back method, as well as practical examples of its use. Using teach-back effectively is particularly important when considering your patients’ health outcomes and satisfaction.

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Writing for your community: Mastering plain language
May
24

Writing for your community: Mastering plain language

This workshop covers the basics of health literacy and plain language, giving participants the basic tools and skills to create written documents and resources in plain language. This is particularly important when working with cohorts who may have low health literacy or when English is a second language.

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